(Revised as of August 3, 2021)
Thank you for choosing Skywaylab (AVEM GROUP LTD)n.
The Controller for the purposes of the GDPR and other applicable data protection or data privacy laws of the EU Member States, as well as other data protection requirements in respect of the Project, is:
Skywaylab (AVEM GROUP LTD)
AVEM GROUP " or “SKYWAYLAB” means AVEM GROUP LTD, N.I. Nikolaidi & Koroivou PENELOPIS COURT, 1st floor, Flat/Office 101, Paphos, Cyprus
Data processing is carried out by us solely for the purposes defined by this Policy. Please note that you have the right to withdraw consent at any time, in the manner specified by this Policy.
By accepting this Policy, you also accept the Terms of Service. You acknowledge and agree that you have reached the age allowing you to enter into such binding agreement in the country of your residence or domicile, or that you have your parent or legal guardian’s permission (if required by applicable law). Child is a person that has not reached the minimum age required to provide the consent for Data collection and processing in accordance with applicable laws of the resident country.
This Policy describes:
– What data we process;
– Whom we may share your data with;
– Purpose of data processing;
– How long do we store data;
– How we protect your data;
– How you can manage the data.
1. PROCESSED DATA
In general, by “Data” we mean any information that identifies, relates to, describes, or is reasonably capable of being associated with a particular individual. By the “Data”, we also refer to any information that relates to you and usage of the Services. All information of your activity in the Project and (or) Service processed by us where it is necessary for providing access to the Project and (or) Services, is hereinafter referred to as the "Account".
We collect your personal data on the following lawful basis:
– the data necessary to provide you with access to the Project or the provision of our Services on the basis of the Contract;
– the data necessary for marketing or analytical purposes on the basis of your consent.
Methods of collecting information (categories of sources used in the collection).
1.1. Data you provide by yourself.
We include the following information that you provide to this type of data:
– date of creating an Account;
– your use of social functions and channels for communicating with other people in the Project;
– purchases or financial transactions, such as in-house purchases and / or received prizes;
– technical and support services.
WARNING! We are not responsible for the relevance, correctness, completeness or quality of the information you provide. When you place the data indicated independently, we proceed from the presumption of your good faith, accept the specified information as relevant, correct, complete and reliable. If you indicate inaccurate and (or) irrelevant information, access to a number of Services may be limited for you, and a technical support and support services regarding the processing of personal data is suspended until the confirmation of your ownership of the specified information. These measures are necessary to ensure the protection of your data.
1.2. Information we receive or generate as a result of your use of the Project.
We may collect data related to your use of the Project and your in-game activity, to your use of our services and the nature of this use and to your devices. The collection of such information is necessary for the analysis of possible technical errors in the Project and their timely elimination. The processing of information about your in-game activity is related to the social nature of our Project, the results of your in-game actions are reflected throughout the in-game world.
1.3. Information collected from external sources.
We may receive information about you and your actions from third parties when you connect external accounts; from advertisers or service providers about your contacts and interactions with them.
Cookies are text files with small pieces of data — like a username and password — that are used to identify your device as you use a network. Specific cookies known as HTTP cookies are used to identify specific users and improve your web browsing experience. Data stored in a cookie is created by the server upon your connection. This data is labeled with an ID unique to you and your device. For more information, please see the Cookies Policy.
2. PROVISION OF DATA TO THIRD PARTIES
To provide the Services, we may provide the Data to suppliers or agents working on our behalf. We do not sell your personal data to third parties. We may disclose the Data to third parties that provide a service to us, ensuring that they are contractually obligated to keep your personal data confidential and will comply with the GDPR and other relevant data protection laws.
We may share your information with the following types of third parties:
a) technical and customer support providers who assist us in the provision of the Services,
b) third party software providers, including ‘software as a service’ solution providers, where the provider hosts the relevant personal data on our behalf;
c) analytical services that help us develop and improve the Project;
d) providers that help us generate and collate reviews in relation to our goods and services;
e) advertising and promotional agencies and those organisations or online platforms selected by us to carry out marketing campaigns on our behalf and to advertise their own products or services that may be of interest to you; and/or
f) professional advisers such as solicitors, accountants, tax advisors, auditors, and insurance brokers;
g) service providers that assist us in providing our services.
We may share your personal data with our affiliates and partners in the EU / EEA and outside the EU / EEA. If the transfer of data outside the EU / EEA is not regulated by an EU Commission sufficiency decision, we base on the legal guarantees set out in Article 46 et al. Seqq. GDPR. This mainly includes EU Commission-approved Standard Contractual Clauses, which we have strengthened with additional security measures such as additional individual risk assessment, additional contractual guarantees, and technical guarantees, including additional encryption or pseudonymization, to enable international transfers with AVEM GROUP LTD affiliates and partners outside the EU/EEA.
Learn more about the EU Commission's approved Standard Contractual Clauses .
We may share personal data with external providers or service providers or providers whom we engage to perform services or functions on our behalf and in accordance with our instructions.
If these providers are established within the EU, we ensure that they are contractually bound to comply with EU data protection regulations. We also guarantee in our contracts with these organizations that they only Process Personal Data in accordance with our instructions and provide consistent services and protect the integrity and confidentiality of your personal data entrusted to them. We may also disclose personal information to our advisers, consultants, law enforcement and other government agencies (such as tax and social security authorities), police, prosecutors, and courts. All these recipients are themselves responsible for complying with EU data protection regulations. Some of the suppliers we work with are located outside the European Economic Area. If the EU Commission has not recognized them as providing adequate protection of personal data, we rely on the legal guarantees described above.
These companies may access and process your data in accordance with their own privacy policies, being an equivalent Data Controller. We encourage you to review their privacy policies to learn more about how they process data.
We may disclose your personal data as permitted by law to investigate, prevent, or act regarding illegal activities, suspected fraud, violation of our intellectual property rights, situations involving potential threats to the physical safety of any person, violation of our Terms and Conditions or other agreements, or as required by law.
Please feel free to contact us for additional information on third country data transfers as well as our safeguards and supplementary security measures.
3. REASONS FOR DATA PROCESSING
We process your Data only when necessary to provide access to the Project and (or) Services, while taking reasonable security measures to protect your Data from loss, misuse and unauthorized access, disclosure, modification or destruction.
With respect to the users covered by the General Data Protection Regulation (EU) 2016/679 (hereinafter – the “GDPR”), we use the Data collected through the Project and (or) Services for the purposes of our legitimate interests in accordance with Article 6(1)(f) of the GDPR as well as for the purposes stipulated in the Terms of Service and this Policy. E.g., we may use information we collect -
– to provide our Services or information you request as well as to process and complete any transactions;
– to respond to your submissions, questions, comments, requests and complaints as well as to provide customer service;
– to monitor and analyze the Project’s use and trends or to personalize and improve the Project or user experience on our web sites, such as providing ads, Content or features that match their profiles or interests as well as to increase the Project’s functionality and user friendliness;
– to provide gifts and rewards that you may have to win in the Project etc.;
– to send you confirmations, updates, security alerts as well as support and administrative messages and otherwise
– to facilitate your use of and our administration and operation of our web sites; and
– any other purpose for which the information is collected.
Data is collected when you provide it within the Project and (or) Service. Indirect collection shall be allowed only on anonymous basis.
4. TERM OF PROCESSING AND STORAGE
We process and store Data during the Project period and within thirty (30) days from the confirmation of the request for deletion, except for the information that is necessary to fulfill the requirements of applicable law (for example, in the field of taxation and accounting) and anonymous information. We do not control the data published by you or copied by other users, as well as the data published in the chat of the Project (if applicable) or on thematic groups and forums. After deleting your data, your anonymized account can be saved in the Project if it is used in conjunction with other users.
Information contains personal data of users (if applicable), collected or created by providing of technical support to users, is stored during the period of the User Account that has applied for support in order to provide an optimal solution to issues and problems. Information that does not contain personal data can be stored for the entire duration of the Project.
5. DATA SECURITY AND PROTECTION
AVEM GROUP LTD respects the confidentiality of your data and strives to ensure the highest level of protection. Despite the measures we are taking to protect your information, any measures that we apply will not have any effect if you neglect the data security.
The project implemented reliable means of protection to ensure the security of your data. We do everything possible for your safety when using the Project and are constantly improving our information protection methods. As some means of protecting information from unauthorized access, alteration, disclosure or destruction, we use the following methods:
– data encryption during storage and transmission;
– we carry out two-stage user authentication when requesting an action with the Data;
– we improve the techniques and methods of collecting, storing and processing the Data;
– access to the Data, in encrypted and impersonal form, have only authorized employees, consultants or interested groups of people who need access to this information to perform their duties;
– all persons having access to the Data are briefed on working with data, their knowledge and skills are systematically being checked.
WARNING! The following actions are prohibited by this Policy and the Terms, and may also violate the confidentiality of your data:
– transfer of information about the Account and (or) access rights to third parties. Please note that our official representative will never request access to your Account;
– the use of unauthorized third-party programs, the use of robot programs and (or) programs that change the game process, including assistance in the game process. In addition to the fact that the use of such programs is expressly prohibited by the Terms, they may contain malicious software that could harm the security of your data;
6. DATA MANAGEMENT
You have all the technical capabilities to determine how the Data shall be used. We are constantly improving the data management methods available to you.
You can form a request within the Project by sending a request in the Help section. You are entitled to obtain information from us on how we handle your personal data, to see copies of all personal data held by us and to request that your personal data is amended, corrected or deleted from our systems. You can also limit, restrict or object to the processing of your data.
For exercising your rights, you can:
– at any time withdraw your consent for Data Processing given in full or in part;
– access to your Data received by us;
– require limitation of Data processing for the time required to verify the reliability of the information provided;
– change the Data. You may discretionary determine the Data, which shall be associated with your Account.
– object to the processing of your Data. If you believe that we have no legitimate reason for processing your Data, please contact us using the contacts provided below.
– You may also file a complaint with the local supervisory authority:
delete your Account and Data related therewith.
The procedure for withdrawing consent to the processing and deletion of Data:
PLEASE NOTE that the Data is used by us solely for the purpose of providing you access to the Project and improving the quality of the Services. By deleting of Account Data, you will lose access to the Project and your Data will be permanently deleted.
The order of execution of the request:
– An initial request that meets the requirements of this Policy can be sent through the contact form in the Project in the section «Support» / «Privacy protection request».
– Confirmation of the request - carried out by you through the specified and verified email address.
– Execution of the request – usually carried out within 30 days from the date of confirmation of the request. This period is necessary for organizational and technical measures to fulfill your request and, if necessary, may require more time.
PAY ATTENTION, We reserve the right to refuse to fulfill the request if the ownership of the Data is not confirmed by the User and (or) the request affects the rights and freedoms of others.
If you have lost access to the Project and do not have the technical ability to perform actions to confirm ownership of the Data, you can send a letter to the address:
AVEM GROUP " or “SKYWAYLAB” means AVEM GROUP LTD, N.I. Nikolaidi & Koroivou PENELOPIS COURT, 1st floor, Flat/Office 101, Paphos, Cyprus
In the letter you must provide information by which we can uniquely identify you and the ownership of the Account Data.
FULL NAME AND CONTACT DETAILS OF THE AUTHORIZED DATA PROTECTION MANAGER FROM AVEM GROUP LTD:
AVEM GROUP or SKYWAYLAB User Data Protection Manager:
N.I. Nikolaidi & Koroivou PENELOPIS COURT, 1st floor, Flat/Office 101, Paphos, Cyprus
7. LOCAL LEGISLATION
We provide you with access to international projects and strive to comply with applicable local laws. Please note that our Services are provided "as is" and you should get to know with applicable laws. By continuing your use of the Project, you are warrant that your use of the Project is not contrary to the applicable law and Terms of Service.
Please note we do not sell users’ Personal Data in California. Data transfer is carried out in order to provide the Services legally.
8. FINAL PROVISIONS
We reserve the right to modify this Policy at any time, so please review it on a periodic basis.
This Policy is made in English language. We can provide you with a translation in French, German, Italian, Spanish and Portuguese languages. In case of any inconsistency or discrepancies between a non-English translation of this Policy and the English version, the English version shall prevail.
AVEM GROUP LTD